According to a recent report, game company Nintendo has stated that the Nintendo Switch Joy-Con drift problem is “not a real issue.”
US law firm Chimicles Schwartz Kriner & Donaldosn-Smith (CSK&D) reported this statement that Nintendo is downplaying the Joy-Con drift issue that many console owners are having trouble with right now. A class-action lawsuit was filed against the game company in July 2019.
The law firm is presently trying to get the case through the arbitration process. They have been talking to several consumers who contacted them in the past and asked them if they could give them some videos that would show the defect. They would also like to see how Nintendo would respond to such complaints when they were called.
Here is an email from the US law firm that was posted on Reddit:
Thank you for contacting our law firm about the Nintendo Switch Joy-Con Drift litigation. We are working on putting together a montage of video clips from Nintendo Switch owners such as yourself as a way to give voice to the joy-con drift issues you’ve experienced. This will be helpful to us in responding to Nintendo’s arguments about how this isn’t a real problem or hasn’t caused anyone any inconvenience.
In an effort to humanize and demonstrate these issues and their impact on consumers, it would be helpful to our prosecution of the case if you would submit a short (90 seconds or less) video to us describing your experience with the Joy-Con drift on your controllers. You can record it on your phone and email us the video. We will combine the results we receive from all of the consumers who contacted us into a video that we plan to share with Nintendo’s attorneys and the company’s representatives.
Please submit your video to us at nintendoclassaction@chimicles.com by Friday, October 16. If you have any questions please let us know.
Thank you in advance for your time and attention.
After the lawsuit was filed last year, the game company stopped charging the customers for Joy-Con repairs. There were some instances as well that they were refunded.
Thanks DualShockers!