Xbox Series X/S Consoles Having Strange Clicking Sounds

Several posts on social media with videos attached show that the next-gen consoles Xbox Series X/S might have some issues.

According to some Xbox Series X/S owners who posted on Twitter, their consoles have these strange whirring and clicking sounds after accepting a disc or playing a game. The sounds seem to be the fan or the disc cycling inside the disc drive but hitting something. It is totally bizarre.

My new @Xbox has now turned into a mechanic machine gun or a metronome.. great start to next gen! Never had any issues with Xbox at all before.. @XboxSupport pic.twitter.com/N85LjyHn0b

— Ryan (@RWillows) November 10, 2020

https://twitter.com/JustGlo6/status/1326212916413149188

Some do not even accept the game and end up with disc reading failure errors. Others have reported that in order to temporarily fix the issue, they have to put their consoles horizontally or vertically, opposite of what they oriented it in the first place. Some have reported that these sounds only happen when games are being installed and not on the noise level that the videos have.

Hey @XboxSupport!

I think my #XboxSeriesX might have a defective disc drive. I've tried inserting a few different compatible games (both Xbox One & 360) & the drive won't let me insert it. Nothing is in there (to my knowledge). I just set it up.

Any help is appreciated! ? pic.twitter.com/2r1mQkYSLY

— Travless (@Travless_) November 10, 2020

I have an even worse problem 🙁 What would be the best way to get a replacement pic.twitter.com/546UloBRkr

— drknickel (@drknickel) November 11, 2020

Microsoft recently stated that they are encouraging the players to check out their website for troubleshooting their devices with the noise issue. Hopefully that fixes the problem.

Xbox Series X/S is now available.

Thanks Polygon!