BioWare head of live service Chad Robertson apologizes for the Anthem VIP demo problems that arose during release and promises for fixes.
demo bugs to be fixed
players had one common complaint from the VIP demo that was held just recently
and it was the infinite loading screen. There were several other problems too
that were related with connectivity. Game publisher EA and developer BioWare
are now facing all of these criticisms and have offered the purchasers some
hope on what they are going to do about these issues.
pointed out the main problems on what went wrong in Day 1 of the VIP Demo. Here
are the main three issues:
An issue with platform connections, which was
supposedly caused by a flood of players entering the game as soon as the
servers started up. BioWare is still investigating this, with fixes being
rolled out through the weekend.
A problem with “entitlements” or virtual tokens
that let pre-order gamers from accessing the game. According to Robertson, most
of these have been fixed or are currently being addressed.
Infinite Loads–a problem that is affecting
smaller levels of players, but is a result of the end-user’s service and
To attempt solving the case, Robertson has now tasked a
team to resolve these continuing issues. They will fix the infinite loads and
improve the server performance to address rubber-banding and other latency
issues. He also thanked the fans and the whole community for the overwhelming
It’s been incredibly humbling to see so many people
watching along with us on Twitch (over 300K concurrent viewers yesterday &
over 100M minutes watched — those are Fortnite-type numbers!). Thank you for
your support! Our goal is to get everyone into the demo having fun together.
The game will launch on Feb. 22. It will be available on Xbox One, PlayStation 4, and PC.