Bandai Namco Entertainment has recently issued a statement in regards to the Elden Ring performance issues on PC.
The publisher recently apologized to the public for the issues that the players have experienced when playing the PC version of the game since it is the one that has the stuttering problem. They acknowledge that there are issues that need to be fixed and asked the fans to wait a bit longer as FromSoftware check on those problems before releasing a new patch.
Here are the problems that needs to be revised:
- Regarding the problem of the mouse being too sensitive in the PC version
- We will be sending out a patch for this issue in the near future.
- Regarding the problem of Easy Anti-Cheat failing to launch when the Steam account name includes a multi-byte character (e.g., kanji).
- We are aware of the cause of this issue and will be providing a patch in the near future.
- Regarding the phenomenon of frame rate and other performance-related issues during gameplay
- We will be constantly working to improve the game so that it can be played comfortably on various PC environments and platforms.
- For the PC version, updating your graphics card drivers to the latest version may significantly improve performance.
- About the phenomenon of game data that does not save correctly in the PlayStation 5 version
- If the PS5 console is unexpectedly turned off while playing a game or in rest mode, saved data may not be saved correctly.
- We are aware of the cause of this issue and are working on a patch to correct it, but until the patch is released, please save your game manually by exiting the game regularly.
- Game data will be saved correctly if you quit the game by opening the system menu using the OPTION button and selecting “Quit Game,” then press the HOME button to return to the PS5 home screen and quit the game application once.
The publisher has asked the fans to ask the support team if they need their help. They are also asking them to quickly contact them and share information about the bugs that they encounter.
Elden Ring is now available on PC, PS4, PS5, Xbox One, and Xbox Series X/S.
