There are a few things more frustrating than not being able to start a game because of some error and that’s exactly what’s happening for the Halo Infinite Multiplayer for many players.
If you installed the game through the Xbox app on PC, you may have pressed play and got a blue screen instead of the game. This means that the game has crashed. According to community director Brian Jarrard, issues will still arise since the beta is still being rolled out.
How to Fix Blue Screen Error on Halo Infinite Multiplayer
To fix the blue screen error that you encounter when starting Halo Infinite, hard restart your PC. For those who already have the beta installed, there should also be an update that you need to download. If the issue still persists follow the steps below:
Uninstall Halo Infinite
Type Control Panel in the taskbar search box and click on the result.
Programs > Select Programs and Features.
Look for Halo Infinite > Right click on the program and select Uninstall. Then follow the screen’s directions.
Make sure there is enough space for the game
Make sure there is enough space on your hard drive for the game, and enough space for new updates. If there’s not enough space, the game won’t update or even send a notification.
Install size: 28.79 GB
Make sure your PC meets Halo Infinite’s Minimum hardware specifications
OS: Windows 10 RS5 x64 Processor: AMD Ryzen 5 1600 or Intel i5-4440 Memory: 8 GB RAM Graphics: AMD RX 570 or Nvidia GTX 1050 Ti DirectX: Version 12 Storage: 50 GB available space
PC graphics drivers must be up to date
Update all your drivers and applications required to run the game such as DirectX.
Intel graphics hardware is not supported at this time
If unsure which graphics driver to install:
Enter “dxdiag” in the Start menu’s search bar.
Go to the Display tab in the DirectX Diagnostic Tool.
Your video card model and current driver version will be listed there.
Re-install Halo Infinite
Open the Xbox PC app.
Search for “Xbox” in the Microsoft Store app on all compatible Windows PCs to find and install the Xbox app.
Log into your Xbox account by tapping the person icon in the top right of the Xbox app, then selecting Sign in.
Search for “Halo Infinite” using the search bar in the top right of the Xbox app and select the free multiplayer game from the search results, or use this link to visit the Microsoft Store page in a browser.
On the store page for Halo Infinite, select Get (Free).
On the window that pops up, select Get again. This will add the game to your Xbox account.
It will automatically begin to download and install.
Alternatively, install Halo Infinite on Steam instead
Halo Infinite players who downloaded the game from Steam are reporting less instances of errors compared to those who installed the game via the Xbox app on PC.
Add Halo Infinite to your Steam Library.
Search for the “Halo Infinite” page on Steam or use this link.
Select Play Game to add the free game to your Steam Library.
Steam will prompt you to install the game automatically.
After the game is installed, manually check for updates.
Make sure that you are running the most up-to-date version of Halo Infinite before starting the game again.
How to Fix Blue Screen Error on Xbox
If you select the Halo Infinite Multiplayer tile on your Xbox One or Xbox Series S|X you’ll only get a blue screen where you can’t really do anything much. The fix isn’t that complicated. There are two simple steps to fixing this issue.
Reboot Your Xbox One or Xbox Series S|X
You can reboot your Xbox One or Xbox Series S|X by long pressing the Xbox button on your controller and selecting “turn off console” or by long pressing the Xbox button on your console itself until it powers down.
Check My Games & Apps
After your Xbox has properly restarted, the game should automatically download now for you. It is a good 25GB download. If not, go to your My Games & Apps and check the updates and you should see the Halo Infinite Multiplayer game for download.
Why This Blue Screen Crash Error Happens
If you preinstalled the Halo Infinite Multiplayer game, then it turns out that what you downloaded was just the 280.20MB client. This produces an error as it doesn’t contain Halo Infinite Multiplayer’s full game files and it can’t do anything as you open it.
By restarting your console, you force it to automatically install the full game which should fix the blue screen crashing. Now you’re ready to hop into the game and start playing!